ROFL....I reconsidered not calling E-Machines last night and did....10 days for a power supply box in stock....unacceptable. Ok...give me the run around and tell me there are no supervisors there at whatever time it was PST...give me a break. If a call is monitorred for training purposes, it's not Casper the Friendly Ghost monitorring it. Oh yeah, but I must understand E-Machines is in Salt Lake City and Gateway parts are in California. E-Machines can't control the parts dept.....BS. So I literally blew my top. I said there service was unacceptable and someone had a phone and could call the parts dept. Oh yeah, baby, I got a supervisor really quick when I mentioned that I have a weblog and planned to broadcast just how wonderful E-Machines' service is.
Anyway, it was shipped overnight Fed-Ex and arrived at the Fed-Ex in Cranberry, my local Fed-Ex supplier, at 7:44 a.m. this morning.
So we shall see what is left of my sorry computer once the power is restored. E-Machines may come to know me far too well, sad to say, since I purchased an extended warranty for three years. Sorry I bought the darned thing. (oops, in case you're wondering, CAB is my initials and a sort of semi-nickname...lol)
CHRIS
9 comments:
Chris, WAY TO GO!!!! The install should be easy. It's a shame you had to yell and scream to get what you paid for (and what you were promised) I can not understand why a company will spend millions of dollars to bring a customer into the door and then, pay someone a minium wage to chase them away. keep smiling. David
You finally got it! yay. HOpe it works. : ) Want you back in the group ASAP. GBU, Shelly
the old saying is true "the squeaky wheel gets the oil" but its sad that we have to be like this with businesses who can't seem to get their act together. Glad you got your part though; will be looking forward to your graphics again once you are up and running
betty
I am so glad we got a dell:) hope the part fixes your problem
Deb
That`s what I do..keep complaining and ask to speak to a supervisor. This service was really the pits.
All I can say at this point is.... AAARRGH!!!#$%%&^%#*((_*^@@
penny
Wow! sorry you are having so much trouble that just sucks wind! I sure wont ever do business with them that is for sure. Hope that all works out okay and soon you will be making those great graphics again soon. TerryAnn.
Sorry to hear you are all stressed from the Pc.. I hope you get to fix it ASAP..
Take caRe Mari..
You go girl!!!! That's one way to get their attention!!!!! HA!!!! http://journals.aol.com/shayshaydc/Golfaholic
Sharon:)
Hey I just noticed that your journal has only been read 9 times 10 when I push save maybe. Who is running around stealing the darn things. TerryAnn.
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